GoTo

GoTo Group, Inc.

About this app

GoTo is the premier provider of flexible-work software designed to easily help you connect with customers and colleagues. The GoTo mobile app offers a simple, secure and fully integrated phone, messaging, meeting, training and webinar solution that’s ideal for communication and collaboration anytime, anywhere.

On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place.

Simple business communication:
- Work from anywhere and stay connected with your customers and colleagues
- Use your personal device without compromising your private phone number
- Consolidate all your voice, messaging and video communications in one app
- Take advantage of HD Audio and Video Quality in all your communications
- Control all your meetings through Business Calendar Integration & Meeting Reminders

Empower your business:
- Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature
- Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID
- Fully manage the behaviour of an incoming call through Find Me Follow Me
- Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer
- Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor
- Retrieve and merge your device’s local contacts with your company’s contacts

Engage with your customers:
- Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place
- Assign, unassign and resolve conversations on the go directly from GoTo mobile
- Control your customer communication by initiating conversations with them

Download the GoTo mobile app today!

Ratings and reviews

Link provided for tracked data deletion does not work. Great show of data handling when the data deletion link in the app store is invalid... Gives error below. Error Occurred Intake Form is not available. Powered by TrustArc

Almost useless for joining webinars on the go; just stick to a PC web browser rather than install this. Audio drops out momentarily every time you rotate the screen or pinch zoom the presenter's slide. Let alone any picture in picture functionality, so this will completely take over your phone if you need to follow the audio. Better not need to Slack anyone or show a train pass.

**UPDATE: Not getting notifications for missed calls, so I don't know anyone called without opening the app. This needs a fix ASAP!** Voicemails show as unread after listening to entire messages, missed calls show after being cleared multiple times, and unread texts show when there are none. FIX THIS PLEASE! Missed calls must be cleared on each device individually. So annoying! Declined calls show as missed, which is not correct. Allow "Merge calls" while ringing, before 2nd caller answers.

What’s new

General: Bug fixes & improvement
Inbox: Get contact suggestions for incoming conversations