Philippine Airlines
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3.35K reviewsinfo
USK: All ages
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1M+
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USK: All ages
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About this app
Book your next flight with the Philippine Airlines mobile app!
Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.
Book Your Flight
Search your preferred flights conveniently.
Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.
Flight Status
Check your departing and arriving flight status.
Manage Your Booking
Search for and amend your booking
Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.
Book Your Flight
Search your preferred flights conveniently.
Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.
Flight Status
Check your departing and arriving flight status.
Manage Your Booking
Search for and amend your booking
Experience a world-class journey with the Philippines' Airlines.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.27K reviews
Lance Hardwood
- Flag inappropriate
January 5, 2024
This is the worst app of an airline I have ever used. It doesn't display any flight information or any other usefull information like gate or so. Also my flight was delayed, which caused my tickets to disappear, so I hat to go back through security to get my tickets printed. If there is a gate change it won't inform you and the boarding passes won't be updated but disappear instead. Also it always needs to load the booking information again instead of saving it for offline use.
30 people found this review helpful
Philippine Airlines, Inc.
April 17, 2024
Hi, Lance. We're sorry for the inconvenience. Your feedback is valuable, and we're working to improve the app's functionality. We'll address the issues you've mentioned to enhance your app experience. Thank you for bringing this to our attention. If you need further help, our 24/7 chat is available: https://bit.ly/3V4FiCk.
Hart 10
- Flag inappropriate
September 11, 2026
I have been flying PAL for over 45 years. The app automatically closes your check-in stating that they cannot modify changes or find the booking even if the initial log-in indicates otherwise. This happened for more than 4 flights already. This app has caused alot of problems for families who are supposed to seat together, especially those who have PWD or seniors. This is utterly unacceptable!
1 person found this review helpful
Philippine Airlines, Inc.
September 12, 2026
Hi, Hart. Thank you for your feedback. We recommend clearing the app cache or reinstalling the app, then trying again. If the issue persists, you may also manage your booking through our website at flypal.com/manage. We continuously work to improve our app, and your input helps us improve the app experience. Thank you.
Apple Hernandez
- Flag inappropriate
September 13, 2026
PAL lost my luggage during my business flight to the Philippines. They found and return a week after but they did not compensate they delay especially when I received my luggage not in good condition, it was broken! After several attempts contacting them, they did not bother to communicate.
2 people found this review helpful
Philippine Airlines, Inc.
September 13, 2026
Hi, Apple. Thank you for bringing this to our attention. To ensure your concern is properly addressed, please reach out to our Help page at https://pal.my.site.com/s/ so our team can review your baggage concern and assist you with the next steps.
What’s new
Sign up for Mabuhay Miles directly in the app with a simpler registration flow
Added airport information for Koror (ROR) and Saipan (SPN)
Improved trip calendar syncing
Reduced biometric login prompts for easier sign-in
Added reminders to complete seat selection before your flight
Fixed bugs and improved performance
Minor updates to account and personal information settings
Updated Mabuhay Miles claim eligibility
Added airport information for Koror (ROR) and Saipan (SPN)
Improved trip calendar syncing
Reduced biometric login prompts for easier sign-in
Added reminders to complete seat selection before your flight
Fixed bugs and improved performance
Minor updates to account and personal information settings
Updated Mabuhay Miles claim eligibility
USK: All ages
Learn moreApp support
phone
Phone number
+63288558888
About the developer
PHILIPPINE AIRLINES, INC.
cris_marmita@pal.com.ph
Lucio K. Tan, Jr. (LKTJ) Center
PAL Gate 5, Andrews Avenue
Pasay City
1300 Metro Manila
Philippines
+63 966 709 1523
