
Jemal Aliyi
The app takes a very long time to open, and then it stays stuck on "Connecting..." forever. Even after opening a chat to make a call, it gets horribly laggy and stuck. On top of that, there are way too many ads! When I disconnect a call, the app refuses to close and the call screen doesn't disappear for a long time. My internet connection is extremely fast and all other apps work smoothly, so this is definitely an issue with imo itself. very bad experience
10 people found this review helpful
Dear user,
We truly understand how you feel. imo remains committed to free audio/video calls, chat, video content, and more. Such services involve heavy expenses (traffic, servers, bandwidth, labor). Advertising revenue is essential to keep imo operational and free for users.
Thank you for your understanding.
Best regards,
~ Mahmudul

Abisha MP
I have been using IMO for around 6 months and it was working perfectly before. But for the past 4–5 days, video calls keep freezing and showing “Connection Unstable.” Audio calls are also getting stuck and sometimes we have to call 3–5 times before it works properly. Both sides have a strong and stable internet connection, so this seems to be an IMO issue. Please fix this problem as soon as possible. IMO is very important for us to stay connected with our loved ones abroad.
2 people found this review helpful
Dear User,
We’re sorry for the trouble you’re facing. We appreciate your feedback and want to help!
To resolve the issue:
1️⃣ Open imo app → Help & Feedback
2️⃣ Describe the problem & attach screenshots
3️⃣ Tap Upload Log to send details
We’ll do our best to improve your experience. Your support means a lot!
Best regards,
Juwel
imo Team

Saeed C h
The app takes a very long time to open, and then it stays stuck on "Connecting..." forever. Even after opening a chat to make a call, it gets horribly laggy and stuck. On top of that, there are way too many ads! When I disconnect a call, the app refuses to close and the call screen doesn't disappear for a long time. My internet connection is extremely fast and all other apps work smoothly, so this is definitely an issue with imo itself. very bad experience 😠😡
23 people found this review helpful
Dear user, we apologize for your inconvenience.
Could you please send your detailed problem and relevant screenshots (allow 'upload the log') to the imo app's profile page - Help & Feedback?
We will check it for you as soon as possible.
We will be thankful if you rate us with more stars.
Have a good day!
Jubaer
The imo Team