WhatsApp Business

WhatsApp LLC

In-app purchases

About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


[e-mail]


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Ratings and reviews

Hi WhatsApp Dev's, I am an avid user of the Catalogue feature of your WhatsApp Business app. It recently (since the update) I'm unable to add any Item to it because of the *Country of Origin* Glitch. As soon as we fill all the required data and click on the *Country of Origin* button or the text box, it glitches out and deletes the whole catalogue item. Please help me out. This isn't even an isolated device related event, I've seen this happen in 8 different devices.

Seems like it could be a pretty powerful app for small business communications as a support channel. However some of my connected devices occasionally, spontaneously log out and reconnecting them is a real pain, especially when I'm out of town. They need to make connected devices more stable and make reconnecting remotely a simpler process. It's happened three times now.

Worst update. The audio message button keep switching to video message when trying to send a simple message. Whoever advised the developers should be immediately fired. If I need to send a video or a video message, I will do it with the pin button. Plus the audio message sometimes does not even start to record, this ..Hope the WhatsApp management listens.

What's new

• You can now send higher resolution images in chat. To get started, tap the ‘HD’ button when previewing media before sending.
• Screen sharing is now supported in video calls. Start a video call and tap on the new “screen share” button to get started.

These features will roll out over the coming weeks. Thanks for using WhatsApp!