WhatsApp Business

WhatsApp LLC

In-app purchases

About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


[e-mail]


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Ratings and reviews

Most of the app is very cool and allows for a lot more functionality than what the usual WhatsApp does. One small issue is that, for an away message, you cannot select "only send to *this label*" which defeats the point. I only want an away message to be sent to my clients, not to everyone. And I don't want to have to select all my clients every time I'm on leave. Otherwise, can't really complain. Has a few bugs here and there and doesn't allow for my usual sticker making app but worth it.

Overall, my experience with Whatsapp has been good. I've been using it for a while and appreciate its features. However, I've noticed that when I upload a video to my status, the quality automatically decreases to an undesirable level. I would give it three stars due to this issue. I suggest the development team work on improving the video status quality to meet standard or even enhance it for a better user experience.

I like the app. It's amazing. The issue I have is in the catalogue area where items either disappear or recent updates get's to be at the bottom instead of being at the top. I'd appreciate if you look into this. EDIT; My above complaint wasn't addressed. And also, it's now taking ages to verify items on the catalogue. And it's very difficult to navigate statuses because the search icon was removed.

What's new

• You can now send higher resolution images in chat. To get started, tap the ‘HD’ button when previewing media before sending.
• Screen sharing is now supported in video calls. Start a video call and tap on the new “screen share” button to get started.

These features will roll out over the coming weeks. Thanks for using WhatsApp!