Salesforce Authenticator

Salesforce.com, inc.

About this app

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity.

Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator.

Location Data & Privacy
If you enable location-based automation in Salesforce Authenticator, location data is stored securely on your mobile device and not in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help.

Battery Usage
Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

Ratings and reviews

trying to transfer my account from one device to a new one is crazy. realized the app version on my old device is an older vs then the app on my new device but there is no option to update the app so the versions match. in addition because my old device which has my account is an older version the export but that i need is not present and all backup directions are useless.

Don't like this app? GET USED TO IT. You're going to be using this ridiculous thing about 300 times per day now. You will need it to export reports on top of already being logged in. Because Salesforce has such shoddy security and suffered multiple data breaches over the last year, they will inconvenience users instead of shore up their own software. Salesforce is such a nightmare

pretty good and quick has never glitchesd 4 stars because I've switched to a new phone and I dont recieve the automatic notification to approve log in (even when permission is given), i have to go into the app.

What’s new

- Support Android 17