Heetch: Request a private taxi

Heetch

About this app

HEETCH is your friendly and professional private taxi/VTC app that connects passengers with drivers 24/7, offering upfront prices that you can rely on. Whether you need a ride home after a long workday, an early morning trip to school, or just want to hang out with your friends, use our private taxi/VTC service. Use Heetch to move around Bamako.

💸 Low-Cost Rides
We strive to make your trips affordable and competitive for everyone. To achieve this, we’ve implemented several features, including a low commission of just 15%.
And the best part? You can pay in cash or via mobile money—super easy!

💯 Enjoy Discounts
With Heetch, there are discounts all year long:
Frequent promo codes, renewed every week.
A referral offer where each person can get a 500 FCFA discount.

👨🏿 We Ensure Your Safety
Make your journey a reliable and secure experience with Heetch.
Before your trip starts, you can check the car model and license plate number to ensure you’re getting into the right vehicle.
During your ride, you can track your journey using the GPS feature integrated into the app and share your ride details with your loved ones in real-time.

📱 Easy to Use
Install the app on your phone.
Register and create an account.
Choose your destination.
Select the best offer.
That’s it! We’ll find a driver for you, who will pick you up and drive you to your destination. Now, just relax.

🚙 A Service Tailored to All Your Needs
Heetch Eco: Need to get from Point A to Point B? Heetch Eco is an affordable and fast solution.
Heetch Fresh: A premium service that guarantees air conditioning 💨. Enjoy a comfortable ride with Heetch Fresh.
Heetch is also available in other countries: Senegal, Ivory Coast, Angola, Algeria, Belgium, and France. Don’t hesitate to experience Heetch’s private taxi/VTC service around the world.

🎁 Surprises Throughout the Year
Throughout the year (Valentine’s Day, Pink October, and more), you can win exciting gifts through our social media channels, such as coupons and free rides. Stay connected and don’t miss out!

💰 Fairly Paid Drivers
Heetch is more than just a connection between drivers and passengers. We do it responsibly by offering the best prices for passengers and the best income for our partner drivers. With a commission of just 15%, Heetch ensures our drivers are paid fairly.

🚘 Interested in Becoming a Heetch Partner Driver?
Our Heetch Pro app is designed for our drivers, providing all the tools and support they need to succeed.

📰 Follow our current news here :
https://www.facebook.com/heetchml/
https://www.instagram.com/heetch_mali/
https://www.whatsapp.com/channel/0029VarlzwGFcow3xoh4QT1P
https://www.linkedin.com/company/105477067/admin/dashboard/
https://www.tiktok.com/@heetch_ml223

Ratings and reviews

Bad app👎👎👎👎 I ordered In a price and then when I was about to pay the driver it was shown a higher price on his phone

I had a very bad experience. I paid for a ride, but the taxi never arrived. I waited for about 50 minutes and no driver showed up. This is unacceptable and very unprofessional. I expect a full refund as soon as possible. Please improve your service and customer support.

I used to absolutely love the app. Found it very useful and stress free, and the prices were very reasonable. But as of lately, the drives have been acting very rude, canceling rides WHILE im in the car and demanding more pay than the prices displayed, saying it's not enough. And don't get me started on how long it's been taking to find rides, even when there's a lot of cars on the area. Fix your app, make rules for the drives and just give me the old heetch back.

What’s new

For this new version our teams have focused on correcting a few bugs. Your experience with Heetch will only be better!