
Namfon Natrakul
It used to work well when I used it in China last year. Now it's utterly rubbish. It does not work at all in Indonesia and when I contacted the helpdesk, they told me to pay extra for the premium package because whatever I was automatically assigned to on the standard package was congested!!! The audacity. They also went AWOL after U asked for a refund. Now I'm using another VPN for free and it works much much better.
18 people found this review helpful
LetsGo Network
April 9, 2026
Welcome. Please try switching to the "Hong Kong" or "Auto-Match" server for a more stable connection.Some servers are currently congested due to a spike in AI-related traffic, and we're actively working on it.If you're still unable to connect, please contact our live in-app support — we will never ignore your issue and will make sure it's resolved.

Henry Lin
Used Let’sVPN for less than a week on a monthly plan before getting cut off mid-call. It claimed my account expired, but turns out it was suspended for “abnormal behavior” likely due to high network usage. No warning, no notice, no way to know this was a problem. I’ve used many VPNs in China and never had this issue. Completely unreliable and unfair, especially when you depend on it to stay connected. Not recommended.
21 people found this review helpful
LetsGo Network
July 7, 2025
We are sorry to say that the AI system automatically analyzes and determines the anomalies because we found some abnormal usage behaviors that may affect the quality of usage for a large number of users. We will refund for you, hope you can contact our service staff within the software. We also hope that you can give more stars. Thank you.

Daniel Dam
At first, it was super stable and fast. Their slogan is the VPN that always connects, however this year in April it never connected and to date I still can't use it. They say the problems have been fixed and to update but via the app and Google play there is no option to update the app and therefore I am unable to use it.
5 people found this review helpful
LetsGo Network
June 21, 2026
We apologize for the inconvenience caused.We are continuously working to optimize and improve. If there's no update button in the app store,you already have the latest version.Since it's still not working,please contact our service team through the app for assistance.If we cannot resolve the issue,we will process a refund to protect your rights.Thx