
Alya Sherif
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Unfortunately have to change my review. I was subscribed to premium, and then I saw an update, showing me premium options to subscribe to (strange). Tried to switch to yearly payment, didn't work. Resubscribed back to monthly, only to find that I will be billed only on the 11th of March. It's January!! I have to wait until March to get back access to my premium??? Support chat said, sorry, guess you have to wait. What can I do? I really like this app, but I can't wait for a whole two months!
26 people found this review helpful
AppWizard LLC
March 9, 2025
Good day! It's great that we were able to pleasantly surprise you 🤗 If you have any questions or need help, here are the channels to contact us: in the application, "Support Chat" or email support@notvpn.io. Telegram channel: @notvpn_ru

Aleksas Danishevichus (Aleksas Danishevichus.)
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Today I couldn't log into the app at all, even with Wi-Fi and another VPN. Your app says there's no internet, even though the network is flying, because other VPNs only work for two hours. And your Telegram chat is for computers, not mobile phones, and they told me to contact your support team. So, figure out who's right! And don't tell me about my rudeness and blocking you from the app, I'll sue you for threats and even get you to the US.
14 people found this review helpful
AppWizard LLC
December 30, 2025
Good day. We are very sorry that you encountered an issue. We are ready to help — just message us 🙂
In the app, please open the “Support Chat” section.
Email: support@notvpn.io
Bot: @notvpn_support_bot
Telegram channel: @notvpn_ru

NoikOnesjor
THANK YOU, finally a vpn that works on my device specifically, other VPNs just seem to straight up not work
AppWizard LLC
February 7, 2026
Hello! Thank you for your positive review of NotVPN! Your feedback helps us improve the service. To stay up-to-date, subscribe to our channel: @notvpn_ru. For questions and suggestions, please contact us via the "Support Chat" section in the app or by email: support@notvpn.io. We're always ready to help!