Pony - bike & scooter sharing

Pony Bikes

About this app

Pony is a bike & scooter sharing company currently operating in operating in Paris, Brussels, Grenoble, Angers, Bordeaux, Oxford, Namur & Liège

How it works:
- Download the app.
- Scan the QR code.
- Ride

Life’s too short... and you were made to move. Which is why the moment has come for a movement. To unchain the city and give you free rein: whoever you are and wherever you’re going. A movement powered by Pony.

Not just getting around.
Changing the way the world goes round.

Ratings and reviews

first the app glitched my phone screen making it unreadable, I need to switch for the camera or force it to switch to another app to get it fixed but the worst is the you are not in a designated parking fraude false claims, funny cause it glitched just when I parked it in the only designated parking area in the area and I took a shot where you could see the zone clearly labeled and alongside ten or twenty other pony bikes, yet I got a mail stating otherwise asking 10 euros, get it fixed!

I really liked the bikes in duo mode. The app was ok. But they should create an option for when the lock doesn't open. It happened to us once that the lock didn't open, and it was very frustrating to inform them about it.

I was willing to support this local bike sharing network over the much bigger (globally-operated) alternative. Have used it for 4 times and decided to uninstall the app. They can keep the deposit. The issue is that the bike simply can't unlock, not once, not twice, but every single time. At the same time the app starts counting time and charging you. Hardware problem -- fine. But then there is no way to notify the app that the bike didn't unlock! And you can't end the ride in the app -- the way to end it is to physically lock the bike, which is not possible given it never unlocked in the first place. There's a rather convoluted way to end the ride through "Help" (plus a few more buttons and then taking a photo, reporting the bike's location, etc.), but by the time you finish they already charged you for like 5 minutes when you haven't even touched the bike. These appear to be small issues, but in a competitive world this is what what it takes to kill a company. No wonder you hardly see anyone riding their bikes anymore, when plenty are riding their competitors'.

What’s new

Bug fixes & performance improvement