
Hawk McKinnon
Wo waste [(wuoh-wash-tae) Lakota Sioux translates to very good], you can let others know if you're responding so they can wait at the station; group text to let everyone know ETA, etc.; nice way to keep track. On the PC you can see the calls, but that is all, would be better if all the features on the app would work on the PC too, not always would you have your phone next to you or on if you're in a virtual meeting, especially if you have multiple screens.
Active911, Inc
July 21, 2025
Dear Mr. McKinnon,
Could you please contact us via +15412237992? We might have a couple of the features you're describing such as response buttons (can be programmed to your specific agency) and our chat feature.
Thanks!

Ryan Brown
When it works, it's great. unfortunately, the updates occur so often, and without notice, that the settings are changed or the app needs to be manually updated. I've missed multiple call outs for missing persons due to this, as have a number of my teammates. I'm using Android, but Apple users also have this issue. Lives depend on consistent alerts, and we are becoming frustrated. We're now doing bi-weekly tests just to see if the app is working.
5 people found this review helpful
Active911, Inc
March 4, 2025
Ryan, I hear you loud and clear. Missing an alert isn’t just frustrating—it’s critical. We push updates to improve reliability, never to reset settings. If that’s happening, we need to fix it. Please email us at activealert@active911.com with details. We’re committed to making sure you can trust every alert. Thanks for flagging this—stay safe.

A Google user
Overall this is a great app that helped bring my backwards employer into the 21st century only about 15 years too late. Unfortunately it has a major flaw in that the contrast of the road outlines/road names/background are such that it is very difficult for me to read the map, especially in the bouncy cab of the engine. To make matters worse the street names stay tiny no matter to what extent you zoom. I encounter this problem in all viewing modes but dark mode is the worst.
7 people found this review helpful
Active911, Inc
June 20, 2019
Thanks for taking the time to submit a review. We have API access to Google Maps, and that is where the map overlay/display comes from. I'm not sure that there is anything we can do to fix the problem you're describing, other than finding a replace for Google Maps. You aren't the first person to report the issue, and it is on our radar.