CorrLinks Video

Advanced Technologies Group, LLC

About this app

No longer limited to a computer, CorrLinks users can visit with their family/friends incarcerated at most Bureau of Prison women institutions (check with Bureau which facilities allow video visitation) from the convenience of their phone.

Video session times are set by each institution, but are generally available every day of the week! Video sessions last 25 minutes, starting at the top and bottom of each hour.

CorrLinks users are not charged for video sessions. Per Bureau rules only the incarcerated individual may schedule the video visit, and you have the ability to accept their invitation.

For a positive experience it is very important you connect to the video session from a location that has fast and reliable internet access, and that ambient lighting is bright enough for the camera to capture a good picture.

Ratings and reviews

Poor video quality regardless of the Internet connection, even with gigabit Internet. Great to be able to see loved ones, but wish it wasn't always as grainy as a flip phone video. It's clearly some big that they need to fix. The app always thinks I have a slow connection (even though I don't) and must be downgrading the stream to accommodate. Extremely frustrating

It's always worked somewhat well. It never says I have great service even though I have 4g with full bars. I join anyway and it works. But today I had a video visit and it kept saying check my firewall that it couldn't get connection. Never had a problem with it before until today. Just updated it for the new update and it talks about a "better firewall" now I cant even visit my sister that pays good money for each visit. Tried everything to connect and nothing worked. Please fix this issue!

It constantly freezes and kicking me out of the system... it's NOT ON MY END... It happens multiple times and with multiple inmates...we are NOT refunded for the time we lost in our video visit or reimbursement of funds to our inmates... it's a very poor service and trying to get in touch with customer service is impossible It's horrible and if there is another app I would recommend it over this one... It starts the time 2 minutes before the video starts and ends 4 minutes before it's due to end

What's new

Bug fixes