CorrLinks

Advanced Technologies Group, LLC

In-app purchases

About this app

CorrLinks is a way for family and friends to electronically communicate with their loved ones incarcerated in institutions. Established through a relationship between a corrections agency and ATG, this system allows family and friends to subscribe to CorrLinks services. Currently all Federal Bureau of Prisons, US Navy Brig (Charleston and Miramar), and Department of Corrections (DOC) for the States of Iowa, Maine, Massachusetts, Nevada, and Wisconsin institutions allow such communication.

Note: To use this app, you must have a paid Premier Account subscription.

The app has the following features:
• Stay in contact with your loved ones with real time alerts. Receive immediate push notifications to your device every time you receive a new message!
• Eliminates login on a mobile device!
• Messages downloaded significantly faster!
• Messages previously read are in your inbox and don’t need to be downloaded again!
• Retain messages on your device for 60 days – server still only keep 30 day.
• Attach up to 3 mobile devices (iOS, Android) to your account!
• Eliminates Captcha on the mobile app – making it much easier to interact.
If you have issues with the app, please contact CorrLinks support at: https://www.corrlinks.com/Help.aspx

Ratings and reviews

I love using the app vs. the website. Recently ran into some issues, but customer support was able to correspond in a timely matter and help me fix the major issue quick. By rebooting my device, and then deleting and reinstalling the CorrLinks mobile app. The sync error was immediately corrected. I also had to delete my device from the website (under manage account, manage devices.. because each time you login to the app. it counts as 1 device being used, there are only 3 devices allowed).

UPDATE: I was contacted and the problem has been solved! I am able to open the app, log in, and sync! Thank you! I have been having issues with logging in. I can login fine on my laptop but the app just keeps telling me that I have invalid credentials. I have done everything to try and resolve the issue with no assistance. Paying for the premium account is a waste if you can't even use the one feature you need!

It's worked fine for a year or so, but today it says "Unable to sync. Syncing requires an active Premier Corrlinks account". I clicked on "learn more", but it doesn't do anything. I thought I did have the PremierAccount. How do I fix this? I've updated the app and restarted my phone. If the developer will fix this, I'll add more stars to the review. Any help would be appreciated.