
Scott Young
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At first, the required app kept crashing. Tried a few days later, no issues. Set everything up, tried to connect to my Google Home, only to find out a hub was required. Hunted one down, programming on both super easy. Installation had its moments (RTFB). If buying one, get the hub right away and save yourself some grief. Sturdy product, I'd definitely buy another.
3 people found this review helpful

Tim Schmitt
Very frustrated. I'm not sure whether it's it's app issue or a hardware issue but this sometimes works and other times not. There are spelling mistakes in the app among other frustrations. The range of connection is extremely limited as well. Very confused why Alfred is rated so highly (which was why we decided to go with their door lock)
7 people found this review helpful

Joel Herrington
Hardware/customer support are great, the app itself is good but in order to be perfect it needs an update. The activity tracking should show you which pincodes are being entered so you can track which users are entering at what time. Currently it only shows if the door was unlocked via app, key, or pincodes so this update would make the whole system a better security tool. I know you can set time windows for each pincode but seeing the detailed activity would offer more peace of mind/evidence
2 people found this review helpful