
B Russell
Some real (easy to fix) usability deficiencies make it too frustrating & time-consuming to easily review several cameras to find people and events. The playback timeline, for example, is "slippery", clumsy. It is difficult to precisely land on and play through recorded events. And, oddly, it has no speed scan! Combining these problems, you just spend too much time waiting for playback to reach EACH moment of interest, and then you have no choice but to watch through it only in real time.
1 person found this review helpful

L A
I was harsh in the email I sent to customer service but they never answer anyway. But after the update the app is working pretty good. The lag is gone in HD mode & I can view in playback instantly. So far so good. 2 things I wish they'd fix, 1 make it so you can view on a laptop or tablet 2 make the motion detection work. Have never had either work. ✌
23 people found this review helpful

Warren Slater
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Update made it worse, before I could just use visitor mode and all worked fine for years. Now it won't let me use it without "signing in" (for my safety... Yeah right). Plus some cameras just get the rotating circle then "Video Playing Failed". When it does connect it can't see all my cameras, just some of them. I have to select a camera and put it into HD mode, SD no longer works. New layout requires scrolling between cams. It was fine, now it's utterly useless. Looking for alternative now.
22 people found this review helpful