Schlage Mobile Access

3.2
165 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Schlage Mobile Access app is developed for multifamily, commercial and institutional properties only. Commercial electronic hardware that connects to this app includes Schlage mobile enabled Control, Schlage MTB Readers, and Schlage NDEB and LEB wireless locks. Please note, residential homeowners who wish to manage Schlage Encode™ or Schlage Sense™ smart locks should use the Schlage Home app.

For multifamily residents and end users:
The new Schlage® Mobile Access credentials enable residents and end users to utilize a mobile device instead of a physical badge to securely unlock an opening. Available for Android phones 6.0 and above, the Schlage Mobile Access app is convenient and easy to use.

Your property manager or site administrator will set up your mobile credential to work with specific doors. Once the app has been downloaded to your phone and opened, you will see a list of doors within range. Simply select a specific door; if access is granted an unlock signal will be sent from the phone to the mobile enabled lock or reader. For added peace of mind, the app features best-in-class asymmetric credential encryption that has been validated by trusted industry experts.

For property managers and site administrators:
Schlage Mobile Access credentials are designed for properties and facilities that manage access control using ENGAGE™ web & mobile apps. They are compatible with the following:
-Schlage Control™ mobile enabled smart lock
-Schlage MTB mobile enabled multi-technology readers and CTE single door controller
-Schlage NDEB mobile enabled wireless cylindrical lock
-Schlage LEB mobile enabled wireless mortise lock

The ENGAGE™ web app is used to enroll users and assign mobile credential access to openings. Schlage Mobile Access credentials can be added/deleted immediately by syncing the ENGAGE™ mobile app with the device at the opening, or they can be added/deleted automatically overnight to Wi-Fi connected devices.
Updated on
Sep 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.2
160 reviews
Kevin P (Kev)
October 16, 2023
Your lock app has proven itself to be consistently reliable at HNL Airport. I haven't had a single issue. A smartwatch app would be a game-changing addition, allowing for quick, hands-free access. Given that Master Lock—also in use at HNL—offers such an app, there's a clear demand and precedent for this feature. Please consider this request.
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Schlage Lock Company, LLC
October 28, 2023
Your feedback is very valuable to us. We are very sorry to hear about your experience. We are always looking for ways we can improve our products and services. Please call us directly at 1-877-671-7011 Option 2 and we can assist you with any questions you may have. Thank you for being a Schlage Commercial Electronics Customer!
Johnathan Worthington
October 21, 2022
I'm being forced to use this on my personal phone as a Bluetooth key to get into work at HNL airport, which I don't think is even legal?? Update: App works fine when it works, but locks have to constantly be re-synced due to access issues which is almost every single day at the airport because so many people are using it. The FAA really screwed this one up.
14 people found this review helpful
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Schlage Lock Company, LLC
October 21, 2022
We're sorry for the experience you are having and appreciate your feedback on this. If you have any specific questions or concerns regarding any difficulties you may have experienced with the Schlage Mobile Access app, we would be happy to assist! Just give us a call at 1-877-671-7011 Option 2. Thank you!
Trent Leonard
September 30, 2023
The app is occasionally slow, albeit still functional. The biggest issue is the poor choice by the app engineers to make every lock in an apartment complex visible with no way to favorite only the lock/locks you care about. Also, the locks will appear in a random order every time you use the app. It's maddeningly bad design.
2 people found this review helpful
Did you find this helpful?
Schlage Lock Company, LLC
October 6, 2023
We're sorry for the experience you are having and appreciate your feedback on this. If you have any specific questions or concerns regarding any difficulties you may have experienced with the Schlage Mobile Access app, we would be happy to assist! Just give us a call at 1-877-671-7011 Option 2. Thank you!

What's new

• Updated Terms of Service & Privacy Policy
• Performance improvement
• Bug fixes