
Jorge Legorreta-Luna
There's an issue when uploading from the download folder that it makes the app crash. It's one of the files in the folder, I moved them to separate folders, and that solved the issue. I give it stars because lately, the uploading speed is freaking slow. It uploads faster through my phone's native network storage access.
ASUSTOR Inc.
September 11, 2024
Hello,
Thanks for the feedback, and we're checking further and will fix the issue ASAP. The sorting function is supported while selecting files for uploading, but some specific files will cause the crashing if sorting by name. The issue will be fixed in the next release. Please email to stanleyhsu@asustor.com if any further problems. Thanks a lot.

Scott Wilson
Consistently drops connection. After opening a document from remote source, app is no longer connected to the source. I must completely close the app and restart. Its a huge waste of time.
2 people found this review helpful
ASUSTOR Inc.
October 20, 2025
Hello,
AiData is a file management app to access the NAS files on the phone. To open documents files, please share with us more information about what apps you used to open the documents while selecting the file on the AiData? Please help to screen record the video to reproduce the issue and email to stanleyhsu@asustor.com. Thanks a lot.

b crow
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Since October 16th "Update" app constantly looses network connection with NAS. Never happened before this. Simple, worked before October 16th "Update", now constant "Check Network Connection" errors. Have to restart application to regain connection. I stand behind my review. The ONLY change from working to errors was your application "Update".
1 person found this review helpful
ASUSTOR Inc.
October 29, 2025
Hello,
Yes, you only "Update" the App, but we ONLY receive this issue from you on Android 10. It's not a general issue. No other users report it and we cannot reproduce it. Without your detailed information, we cannot know the root cause and resolve it. Please use "Contact support" or email to stanleyhsu@asustor.com. Thanks a lot.