
ThatGuyNich
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Struggled for two days to get thru the setup wizard and finally got the NAS setup thru a laptop because I couldn't get it to setup properly thru this app. The app isn't very intuitive, as in I'm not finding things under headings or in places I would expect. I'll see if things improve over time after having the app a bit longer.
4 people found this review helpful
ASUSTOR Inc.
August 19, 2024
Hello, Please refer to https://www.asustor.com/online/College_topic?topic=242 for using AiMaster, and email to stanleyhsu@asustor.com or using "Contact Support" in the settings of AiMaster to report us the issue if you encounter the problem and suggestions. Thanks a lot.

Nick Morris
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This has working fine for me for years, although I mostly used it to put my NAS to sleep. But now I get the following error: "Either the Cloud ID does not exist or the EZ-Connect function has not been enabled". I'm using an ip address so I don't know what it's on about! Oh the last update, login improvement... Awesome job there 🙄
1 person found this review helpful
ASUSTOR Inc.
November 4, 2024
Hello,
AiMaster 3.2.1 has released to provide new mechanism to handle cutom or expired SSL certificates for HTTPS connection. Please help to update the version and have a try if this resolve the problem or not. Please help to email stanleyhsu@asustor.com if any further problems. Sorry for the inconvenience. Thanks a lot.

A Google user
After updating to 3.2.4.RNN1 I can no longer connect to my NAS with any of the Asustor AI apps because it complains about authentication issues. I am running android 8.0.0 with OnePlus oxigenOS 5.0.8. from the same network I can connect via web browser using the same device, frustrating issue after so long using the apps without problems...
2 people found this review helpful
ASUSTOR Inc.
January 2, 2019
Hi Jose,
Are you using cloud ID or IP to log-in Asustor AI apps?
Would you provide the authentication issues screenshots to below email?
Pinhaohuang@asustor.com