Care.com: Hire Caregivers

Care.com Inc

About this app

Finding the right care comes from making the right connections. Word of mouth searches only takes you so far. At Care.com, you’ll have access to our large network of caregivers right in your local area. Join our community and find the right match for all your child care, senior care, pet care, housekeeping, or tutoring needs.

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

Looking to access care benefits from your employer? You can find and book backup care and access your other employer benefits directly from the app.

Ratings and reviews

It helps you find nannies and babysitters but the app itself is terrible. It is glitchy and slow. The nanny taxes banner-ad at the top is terrible and I keep accidently tapping it when trying to scroll or open the menu. The main page is for new job postings only. It should have open job postings and messages. And when you are viewing applicants, you should be able to open their messages instead of starting a new message thread. I don't like it.

The app is clunky. Took forever to load main screen then did forgot password and it takes me to the website not the app but doesn't let me reset password so the one time login doesn't work because it reverts back to the website and not the app when I say to look at the recommendation of housekeepers. Then it shows to login again.

The business model requires a premium membership to read/respond to messages. I subscribed for 3 months, but my account was flagged and deactivated without clear reason. After reactivation, my subscription was missing. Support said they're working on it but gave no timeline. Now, I can't communicate with applicants, and I'm receiving constant discount offers for the subscription I already paid for but don't have. This has made finding a sitter challenging and frustrating.

What's new

We are always making enhancements and addressing issues to improve your experience. To always get the latest and greatest version of the app, turn auto updates on. New to this version: we’ve fixed a handful of bugs and made some small enhancements to make the app more stable.