A Google user
Very easy to use. Just read as you go. It guides you through each step & allows user to retake photos/videos. At the end it offers an opportunity to redo anything that you did & to add your own personal pictures. The only thing I would have liked is an "estimated" time to complete for planning purposes. I'd say it could take 5 min (if your tech knowledge 👍) & shouldn't take more than 30 min (with lots of retakes or 👎 tech knowledge). Hope that helps!🙂
3 people found this review helpful
A Google user
It was ok until the video part. There's something wrong in the app and I couldn't get it to take the video properly. It kept thinking that I switched from landscape to portrait but I didnt. This happened constantly so the video is only a few seconds long and didnt capture what it should have . It was not my phone because I checked to make sure auto rotate was off ( and I did not rotate the screen - kept it on landscape mode). Also, pictures cant show all the damage. Eyes and touch are need.
18 people found this review helpful
A Google user
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Photo estimator came with no prior warning or explanation in the app that photos must be taken live. It was difficult to capture my VIN and I had to try under different lighting conditions. Also, my estimate came back very quickly, but without very obvious damage estimated (in my case, a side light that left a gaping hole in the frame), and some non-obvious, but standard work which was not estimated (computer reset of the car). This was relatively quick and convenient to use, but incomplete.
21 people found this review helpful