4.3
221K reviews
5M+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image
Screenshot image

About this app

Discover a renewed cinematographic experience with the new official Cinépolis application. We've reinvented the way you enjoy movies, combining modern, attractive design with enhanced functionality to take you on an exceptional cinematic journey.
Updated on
Nov 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
220K reviews
Aphrid Gomez
October 17, 2025
Updates way too often, and can't be used without updating. Evvery single time I just want to check the movie schedule, I need to update this godforsaken app. I wish for things as simple as this, we just had functional mobile websites. It's a terrible app that does less than xhat the website used to do.
1 person found this review helpful
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BowEight Technologies LLC
October 17, 2025
¡Hola! 👋 Sentimos mucho que la actualización no esté funcionando como debería 😔 Para poder revisarlo contigo, por favor mándanos un correo a 📧 aac@cinepolis.com contándonos qué error aparece. ¡Estamos listos para ayudarte! 💙
Fernando Cano
September 26, 2025
I always have a hard time at check out, the app refuses to load any payment method giving me a white screen. it would take several attempts until it loads the last used payment method and allows me to continue.
1 person found this review helpful
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BowEight Technologies LLC
September 26, 2025
¡Hola! Lamentamos que hayas tenido dificultades al comprar 😔 Para poder ayudarte mejor, por favor cuéntanos lo que ocurrió enviando un correo a 📧 aac@cinepolis.com. Queremos resolverlo contigo 💙🎬
Alan Jaramillo
August 16, 2025
it's been three or four out of 6 times that it doesn't add up my visits to my fanático card to maintain the level. adding info. they asked me to send an email with my case and info. I did and added screenshots, I haven't received any answers and I did yet another purchase and still doesn't add visits nor points
8 people found this review helpful
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BowEight Technologies LLC
August 14, 2025
Hola 👋 Sentimos mucho la situación. Para poder revisar tu caso y darte una solución, por favor escríbenos a 📧 clubcinepolis@cinepolis.com con lo sucedido 🙏🎬💙