Nucleus Smart

Cochlear Limited

About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

Very poor Android support, the app was originally only available for iOS. Not sure what made the company decide to not support 80% of the phone market, but the Android version is still poorly implemented. If it connects at all, it's awkward to do so. Often disconnects and forces the user to start from scratch, it takes between 3 and 10 attempts to reconnect the devices.

The app is life changing when it's working. But it often says it cannot detect my devices even though the phone is streaming to them fine. Not a big deal, except that I can't change the settings on my devices if the app isn't detecting them. Ever since the recent update to Android 16, the app has been completely flaky, but so has Bluetooth on general, so I suspect it's not the app's fault.

Took over 16 attempts to pair bilateral devices, finally get them to connect, only to have them no longer connected 10 mins later. Wife's phone has the same issue to where the devices just drop. Kicker is when I can't connect to said devices I can locate them just fine. It's ashame to have so much effort go into the devices, to fall flat on the app. This could be so useful, but it more trouble then its worth. And for what I was billed for the implants, I expected better on this app.

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.