Get It Done San Diego Official

3.0
238 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Get It Done San Diego is the official app for reporting non-emergency problems to the City of San Diego. App users can report problems like potholes or graffiti and connect directly to the City’s work tracking system.


Walking down the street and see a problem? Take a photo and upload it from home or while still nearby. Get It Done will automatically update the problem report with information about where the photo was taken.


Please download the app and participate in making your San Diego neighborhood a better place!
Updated on
Nov 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.1
228 reviews
n g
September 25, 2025
As of 4/1/20 your STILL just closing the reports and saying its been addressed and it hasn't!!two reports that happened too!,and before i would report illegal dumping you would come and get it within days now its months!or not at all!24-9-25 when a case is closed,you have an option of asking questions via the email,I've sent 3 emails asking about aspects of 3 different cases..not one has been replied to!!tokenism at its finest..give the illusion of caring..but not really!
12 people found this review helpful
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Connected Bits LLC
May 7, 2021
Hi N G! Thanks for taking time to provide additional feedback. If you can, please send additional interface suggestions to GIDfeedback@sandiego.gov. We'll be happy to share with our development team as we continue to make adjustments and improvements. Thank you.
August AL
January 4, 2022
I downloaded the app I have written them told them about issues and problems they would write back and say it was already done and it Hasn't been done..... They need a team of people to get the application to work correctly and then they need to not get back to us with a lie... They don't follow through they will say something is done when it's not done..... I reported many potholes never have the potholes been fixed,..... It's been many years now still they have not been fixed.
5 people found this review helpful
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Brian Whitecotton
September 3, 2023
No matter how I try to add photos, the app returns back to the start. Useless if I can't add photos!!! Tried clearing the app cache and app data. Tap new report. Tap add photo, select photo, app returns back to start page, new report. Absolutely useless app!!!! I'd give zero stars if possible.
5 people found this review helpful
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Connected Bits LLC
January 27, 2024
Hi Brian - I can see how frustrating this would be. If you are still experiencing issues with this, please email us at GIDfeedback@sandiego.gov and we can investigate this with our development team further. Thank you.

What’s new

Bug fixes and performance improvements

App support

Phone number
+16195277500
About the developer
Connected Bits LLC
support@connectedbits.com
one Hardy Rd suite 208 Bedford, NH 03110-4915 United States
+1 603-889-2200

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