3.2
135 reviews
10K+
Downloads
Content rating
Mature 17+
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About this app

The official SF311 app for residents and visitors to San Francisco allows users to quickly and easily report quality of life issues by sending pictures, a brief description, and a map based location. Whether reporting issues such as graffiti, potholes, or street cleaning, the app will route requests directly to the appropriate servicing agency for quicker response time. The user can view the status of the case in the app and receive a notification of its completion.
Updated on
Dec 15, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted
3.2
135 reviews
Greg Payne
February 22, 2021
It will not get my correct location and when I try to enter it manually it reverts back to the bad location or if it actually stays and doesn't change back it will change my location address to a completely different address when I hit submit. No way of correcting it or editing it. You have to try again with a whole new request. I can't believe you can't tell by all the duplicate submissions only thing that is different is the location address.
3 people found this review helpful
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Aladdin
October 5, 2022
The App is great for what it is. Slight glitch/bug when it comes to typing the address, it'll automatically switch to a different number or block all together. A little annoying when I'm putting in 20 submissions a day for the Tenderloin. Please update the app.
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Thomas Hunter II
December 27, 2022
The application usually crashes when submitting a report. When this happens, any photo and report contents are then lost. This stuff should be cached, it should be easy to resubmit when a failure happens, and of course their buggy servers should be less buggy.
1 person found this review helpful
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What's new

Bug fixes.