ConnectWise Mobile

ConnectWise

About this app

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians!
This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user-friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go.
We want to hear your feedback!
Please use the “Send Feedback” button within the app or post on our enhancement forums at:
https://product.connectwise.com/communities/35-connectwise-mobile-enhancements
Requires ConnectWise® PSA Add-on license.

Ratings and reviews

The most basic and slowest work app I've ever used! Horrible sign in requirements, phantom errors, you can't upload files more than 1 file at a time, sometimes you input information and it completely disappears! Hasn't had an update since 2023 so more than likely... it won't get any better! As I'm writing this, my company is currently trying to figure out why my login information won't work anymore after I was just asked to log in again randomly while trying to access my work orders for today 🤦

Cannot give it less then one star. App is horrible. The single sign on does not work, makes you sign in twice when enabled. Once on the app and once in a browser. Constantly having to reinstall the app cause we can not sign in. And that is the least of the issues. When it is working. Working on getting my company away from this garbage. So if you can avoid the hot mess and just print out the ticket on paper, it will save you more time. And other times it just fails and you have to unistall.

Our company went with Connectwise for the ability to use this app. We are out in the field all of the time, very rarely making it to a desk.when we try to add products to our tickets- the app crashes. Since the latest update none of my technicians can use the app rendering the purchase completely useless. They say there is a fix in the version android 2.0.2... but when can we expect that??? I'm beginning to think it's time to move on. Release the fix or we are out!!!

What’s new

This is a hotfix release.