D McAllister
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Customer for 29 years! Over the last year, I have been unable to receive no texts from Verizon. They don't know why. The website doesn't allow signins with updating password each time. As an example, 3 times today it required a pw change. 4 cust svc call today with over 1 hour required to get help. 20 minutes after last call the password doesn't work. For months it has been same.
4 people found this review helpful
Phil Swanson
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There service coverage has been fairly reliable overall. However, there Verizon Wireless apps are not convenient to use at all. There password restrictions are so strict, good luck if you're one that likes to remember instead of saving it somewhere. In addition to being over priced. Especially for small businesses or individual service plans with many hidden fees. I wouldn't recommend any of there wireless services to anyone unless maybe you need services for a large family or corporation.
214 people found this review helpful
mHr
** Beware ** The worst billing dept in the world. They never ever get the bill correct the first 12 times. Once they get it right it may last several months or longer but by far and away the absolute worst of them all. The service works incredibly well, very reliable. But when you have to call them yihr going to have a very bad day, simlly because you can tell just by listening to them carry on other conversations with colleagues while trying to get the bill corrected. They drag it on forever.🤦
34 people found this review helpful