
Zachary Barksdale
The lights work great!.... When you can actually connect to the system via the app download. I have the remote whoch does work but isn't as good because its all preprogrammed. I have the app which maybe works half the time. The other half im either resetting the whole system, or im turning my phone on or off trying to reconnect. It's a little frustrating when I have to open or close the app a couple times just to turn it on/off.
14 people found this review helpful
Dals Lighting
December 3, 2020
Hi, We're sorry to know that you're experiencing issues with our products. It can happen due to different reasons regarding the wi-fi settings and many other factors. If you ever need support you can visit our website at https://dals.com to find all the contact information you need to contact our customer service's team. Thank you.

Jeanne Gochenour
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Love the lights and features this app has to offer, hate this app when it disconnects and will not reconnect no matter what you do. I don't normally leave reviews but this has been such an aggravating experience. The app works great for a while and then randomly disconnects. I reset my lights and the app still won't connect. Drives me crazy. I'm not sure what the issue is, but I hope it can be fixed. Again, great app when it decides to work, but don't download this app if you have the remote.
10 people found this review helpful

J B
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What a piece of junk doesn't matter what you do or what stupid steps they tell you to try they either drop network connection or stop working, if you can even get the lights to be found by the app to get them going. Completr waste of your money and time and don't bother with the support site useless like their product.
7 people found this review helpful
Dals Lighting
December 3, 2020
Hi, We're sorry to know that you're experiencing issues with our products. It can happen due to different reasons regarding the wi-fi settings and many other factors. If you ever need support you can visit our website at https://dals.com to find all the contact information you need to contact our customer service's team. Thank you.