Dart

Dart Logistics Sdn. Bhd.

About this app

Book your ride in minutes with the Dart app using partnered drivers and local taxis. With more drivers joining, Dart provides transportation convenience for riders to travel anywhere within Brunei Darussalam.

DART CAR
- Dart Car offers transport services at a discounted rate pre-agreed upon booking to find out more click here : https://www.dartbrunei.com/
- Dart Car uses trained and licensed individuals and private cars with appropriate insurances for a safe and reliable service.
- Currently Dart Car is primarily available in Brunei-Muara district. Don’t worry, we are still in the works to have more drivers in the other districts.
- Dart Car is mainly operating in Brunei-Muara district. We are trying our best to have more drivers in the other districts

DART TAXI
- Book your regular taxi with Dart. Booking from the app for immediate or future bookings. Dart taxi relies on local registered taxis and uses the standard metered fare. Dart assists by giving a cost estimate based on a distance calculation without surcharges or time factor.
- Now with Dart you can pay with cash and receive an electronic receipt via email.

HOW TO USE DART
- Download the App for free and register your account
- Register a phone number where the driver can contact you (you may update this at any time).
- Our app uses your smartphone GPS and Geo-location function to help confirm your pick-up point. Tap on marker and type in a helpful note for our drivers to find you. Eg. I’m waiting upstairs or a detailed street name/number
- For your drop-off point just type the street address or closest landmark/street and accurately drag pointer on map.
- An estimated fare will appear and you can request on demand pick-up.

DRIVE WITH DART
Sign up on www.dartbrunei.com To qualify drivers need to:
- Be Bruneian citizen or Permanent resident of Brunei
- Be 21-65yrs old with a valid Class-3 License
- Have a Car less than 10yrs from date of first registration
- Be Competent in conversational English and Malay

Ratings and reviews

Brunei still getting used to this app, so I was nice with the review. Scheduling a future ride was not an option in the version I downloaded been though tech support said I should have been able to. I clicked through every option in the menu and could not schedule. GPS of the drivers was sketchy and the map in the app was difficult to navigate as it always tried to reset to where I was located rather than letting me browse different locations.

The app definitely needs to be improved, but it's totally functional and deserves a higher rating than it has. It was easy to sign up, and I love how it redirects to WhatsApp for easy communication. Things that need improvement: - I don't like how it doesn't show an ETA. - It automatically focuses the map on the driver, so you cannot see where you are in reference to him. - It stores the previous drop off and pickup in cache, and it's too easy to mistakenly choose prev opts - Only cash option

This app is very buggy and frequently resets the payment type to cash, despite having selected credit when starting the ride. Customer service is somewhat responsive but cannot solve the issue. Many drivers told me about that problem too. Eventually I had to dispute the credit card charges because I wasn't able to use the credit and they wouldn't refund.

What’s new

- Major bug fixes.
- Support for upcoming new Dart features.