DBS IDEAL Mobile

DBS Bank Ltd

About this app

DBS IDEAL™ Mobile app is the perfect companion for DBS IDEAL™3.0 customers on the go. To always keep you ahead and on time, the DBS IDEAL™ Mobile app is specifically designed for banking anytime, anywhere and is available to all corporate businesses with IDEAL™ 3.0 access.

You can now:
1. Use the comprehensive Dashboard as a launch pad for all your banking activities
2. Stay on top of your account balance, fixed deposit, loan, cheque status and FX contracts easily
3. Make quick and secure payments from your fingertips
4. Book FX contracts
5. Approve payments wherever you are, whenever you need.

Note: Not all services are available in all countries.

Ratings and reviews

During normal operations, the app will often 1.) fail to authenticate or 2.) crash on start. After an uninstall and reinstall when the app is no long able to even start up without inmediately crashing, I was faced with a situation where the digital token 1st verification OTP was sent to my email just fine, but the SMS OTP never came which meant I cannot activate. Considering that there is NO OTHER hardware token option now available, I am effectively locked out of my company's bank account.

Trying to apply to open a bank account with DBS and was prompted to verify my identity through the app. It can't even verify my ID card because it automatically turns on the Flash! Even when I cover the flash, it still can't correctly verify my ID card. Such an untrustworthy and unreliable service. Update: Just take a look at their reply. I have been in contact via email with your applications team and all they could do is resend me the verification steps. Customer service is non existent.

The entire DBS experience is terrible. User interfaces keep changing for no reason making it difficult to keep relearning what amounts to no value added changes. Just keeps IT FOLKS employed. Totally insane. Lots of nonsense in the entire IDEAL infrastructure disguised as productive but really a sham. Sad state of affairs for a bank that makes so much money

What's new

What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.

You can also manage your app permissions within the new ‘Profile & Settings’ page for greater control.