Dispatch Support CX

2.1
22 reviews
1K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

This app helps the technicians perform the following:

1. Login to the IM tool

2. Raise a dispatch related query using Log Request Option

3. He also has an option to view history of Jobs assigned to him.

4. Other options include - Update Profile, Broadcast Message, IM Status and Leadership Approval
Updated on
Jun 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
22 reviews
Arman Serrano (Arman S)
June 23, 2025
Still unusable on Android 13, 14, and 15. The app crashes constantly and fails to deliver notifications. As of September 17, 2024, it's still unreliable. Some dispatchers end chats abruptly without providing any help. If you don't respond within 10 seconds, they disconnect-completely ignoring the fact that we're out in the field, actively working. Waiting 3 to 20 minutes for a response is unreasonable. Update: 5/30/2025: No improvement with Android 14 or 15. This app remains a complete failure
4 people found this review helpful
Did you find this helpful?
David Rogers
January 26, 2022
Buttons don't work correctly. Constantly having to close and reopen app. Dispatchers close IM before work is completed.
5 people found this review helpful
Did you find this helpful?
Donta Peterson
September 5, 2024
This app always crash! The notification feature don't work. You to keep opening and closing the app all day. Worse app ever
Did you find this helpful?

What’s new

-Minor App updates.