VTAlerts

ELERTS Corp.

About this app

About VTAlerts. 
This safety application is designed for the VTA bus and light rail system in Santa Clara County in California. The VTAlerts App offers riders a quick and discreet method for reporting safety concerns and suspicious activities directly to VTA Security or, in the event of an emergency, directly to police. Riders can send VTA security pictures, text messages, and locations of suspicious persons and/or activities making riding safer and more comfortable for all. 



From the app home screen, riders have two easy options for contacting security: 



1. The “Report a Problem” button allows riders to send text or photos directly to VTA Security. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. Riders can select station locations and report categories to assist VTA Security. Riders can also send reports anonymously if they choose. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also designed to send the message before pictures so that VTA Security can get App reports as quickly as possible. 


2. The “Call 911” button will connect customers directly to the police. 



Additional Features 


BOLO (Be On the Look Out) Alerts. BOLO Alerts on the See & Say App may display alerts from VTA Security about specific persons of interest. For example, VTAlerts may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 911 and send a App report to VTA Security discreetly.

Ratings and reviews

This can be helpful to report any potential issues specifically for the Vally Transportation Authority. However, it does come with downsides, like the timing after sending it is longer which is about 10 minutes to respond, and if it's an immediate emergency when clicking call 911, it just directs you to the sheriff's office and not the operator, they do not get your location so you have to tell them, but it's a problem when you're in a situation where you can't speak out loud near criminals.

Not particularly bad bad, just not useful. The Clipper app and Google maps are both more useful for planning trips. The VTA website is more useful for maps. This app is redundant at best.

This app is WORTHLESS! It's only good to report a problem or call 911, which I can do WITHOUT a worthless app!!!

What’s new

Bug Fixes