Upgrado

1.6
347 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The app automatically checks if there’s an available firmware and, if the user confirms, it proceeds with the update.

Tips / troubleshooting:

- Be sure that the trainer is powered and the blue led is blinking.
- Keep the device close to the trainer to improve the transmission
- Close the all the app using Bluetooth in background (my E-training, Zwift, TrainerRoad, The Sufferfest, etc…)
- If you have problem in the connection, try rebooting the phone/tablet and the trainer. If this doesn’t fix the problem, contact us at myetraining@elite-it.com
Updated on
Sep 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
327 reviews
Jason No
August 9, 2024
Terrible, never let me log in, always gives "Error while retrieving user data". Why do I even have to log in? Ridiculous. Found out it's probably due to password length? I don't know, I reset my password and used the short provided one and it worked. I logged into the eTraining app fine with my old password, so you guys need to fix whatever is going on there. Logging in is still completely unnecessary, if a user has a compatible device, that's all that should be required to use the app.
1 person found this review helpful
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Elite srl
August 27, 2024
The login is required, the password shouldn't have length limit. The login allow us to follow the upgrade process and if the procedure fails we can help you to fix the problem by our support team.
James Dyson
November 4, 2025
Download was simple. ran firmware updates first time with no connection difficulties. Direto updated in 5 minutes for the first time in a few years! Very pleased.
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Lee McIvor
October 20, 2025
Unusable. "Error while retrieving user data" when I try to login, despite requesting a new password from Elite I still get the problem, so impossible to use.
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Elite srl
October 21, 2025
Can you try again? maybe there was a problem with AWS services. Anyway you can contact our support at info@elite-it.com

What’s new

- Bug fixes and general improvements