
Jennifer R
The app is clunky and difficult to enter items into. The frequent gas stations feature doesn't allow you to pick or "favorite" the gas stations so you end up having to enter the data multiple times which is frustrating. The automatic read feature doesn't work well and you have to redo most fields. Plus 20% of your refund is a high price to pay.
5 people found this review helpful
Herdmap LLC
September 15, 2024
Hey Jennifer, thank you for the candid feedback. I'd love to email with you about how to improve the experience as my goal is to make this as easy an experience as possible for people who want to reclaim this money. Please email me at herdmap1@gmail.com.

Julie Page
I got my refund only 4 days after I submitted the form! This app is easy to use. Take a photo of your receipt, each time you fill up, add a couple details and you're done. When the time comes to send in your form, you allow app to generate your form, pay a small fee (worth every penny) and follow the directions emailed to you. If you have questions, just email Ryan, his info is easily found in the app. He answers quickly - believe me, I know, because I asked a lot of questions.
5 people found this review helpful

Robert Morgan
- Flag inappropriate
- Show review history
Yesterday I left a review for this app not so favorable. I emidiatlely had an email from Ryan who helped me get my problem solved. I worked in and managed grocery stores back in the day when there was customer service, that has been gone for the most part in all businesses. Not this one. Thank you Ryan for you quick response. And I have already received my first half of the year tax back.
2 people found this review helpful
Herdmap LLC
September 27, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at herdmap1@gmail.com. Thank you.