
Trichordos
The app looks good and is usable but it feels it's playing games with the prices sometimes. Full price at the list of cars please. Also not clear if the codes provided have an impact or not. you have to guess and try with and without. But what takes the prize on customer love: I had to extend car return by an hour due to flight delay, app plays along with the final confirm button saying "it may incur additional charges". In other words, agree to being charged whatever I tell you after you agree.
25 people found this review helpful

Haoru He
I had a valid, not-expired credit card in my profile. But when I tried to reserve a car, it wouldn't let me, saying my credit card expired. I had to enter a 2nd credit card, delete the 1st card, then reenter the 1st card to make the reservation work without getting the "expired credit card" bs. Also, when I updated my credit card, Avis sent me a confirmation email, in which it addressed my name wrong. This shows the way they store users' info is completely messed up and not secure at all.

Ivana M.
The crappiest app ever. Freezes all the time. If it doesn't freeze there's a significant lag. The app only lets you reserve cars via the Home section, other sections of the apps aren't accessible (tapping on Reserve, Trips, or Account doesn't do anything). The app has always had technical issues, but the latest update took them to the next level.
31 people found this review helpful