Panketal Netzgesellschaft GmbH is providing a new and free service platform for all Panketal Netzgesellschaft GmbH customers.
Note: Customer portal users can log in to the app using the same login details (email address and password).
Not a registered customer yet? No problem, use the guest access in our app.
The app's features and your benefits:
1) Meter reading
2) My meter readings
3) Consumption history
4) Feed-in
5) My area
6) Messages
7) More (fault information, etc.)
1) Meter reading
With the app, you can record the required meter reading. You will then receive a confirmation email within a few minutes.
What is OCR?
OCR stands for "Optical Character Recognition." This means that the ElbEnergie app uses OCR software and your phone's camera to read the meter reading in numeric format. All you need to do is hold your camera up to your meter, and your meter reading will be detected within a few seconds (no need to take a photo).
You can then submit the recorded meter reading and receive a confirmation email within a few minutes.
2) My Meter Readings
Here you can view all meter readings we have recorded in the billing system.
3) Consumption History
In your consumption history, you will find all your consumption, except for voluntary readings (interim readings), listed graphically and in tables.
4) Feed-in
Here you will find information and all relevant data about your feed-in system, you can adjust your advance payment, and view and download your bills.
5) My Area
Here you can view your personal data.
6) Messages
You have opted for online communication! All messages are located under "Your Inbox." If you need help, you can also contact "Support."
7) More (fault information, etc.)
All additional functions at a glance.
Usage:
You can use our Panketal Netzgesellschaft app in just three steps:
Step 1 = Download the app
Download the app here from the Google Play Store.
Step 2 = Register in the app
Under the "Register" link, you can create a new customer account, which you can use for our customer portal and the Panketal Netzgesellschaft app. You will need your contract account and business partner number for this. If you already have a customer portal account, you can proceed directly to step 3.
Step 3 = Login in the app
Log in to the app with your login details and get started. Already registered customer portal users can log in to our app with the same login details.
Feedback:
We would like to continuously improve our service and provide you with new innovations. That's why we'd love for you to share your experience and opinion about using the app with us at NetzkundenApp@eon.com.
We'd appreciate a positive review here in the Google Play Store.
Service provider:
Panketal Netzgesellschaft GmbH