Michael Jagger
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For a few weeks, I thought the app was finally what I needed. The usage page changed and showed actual use including standing charge and was updated more promptly, usually only one or two days behind. But the latest update has just reverted back to the old style which is useless and tells you nothing. Why would you do that? Update - the app usage page has now returned to the much better version!! 😄 And another update and the usage page has reverted back to old style again. What's going on Eon?
15 people found this review helpful
Pitti Barlin
Woeful app - pretty much useless, they've been "beavering away behind the scenes" for a fortnight now, just to show your usage. Half the pages lead to what are meant to be links yet have no button. Woeful company too. Took them 4 days to turn the electric on in my new flat despite it being Eon when I moved in, and I have to wait until mid November for someone to come sort the gas meter. That's pretty much 3 weeks, in October/November with no heating, hot water or oven. I'll soon be switching.
2 people found this review helpful
Mike Hart
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UPDATE: I can no longer top up via the app; whenever I enter my card details, it loops me back to the home screen. Utterly useless, though to be expected from a company that sends socks out to customers struggling to pay their bills. The balance is woefully inaccurate, showing that I have much more credit than is actually on the meter. This is misleading and useless. It is also days behind in terms of latest data sync.
24 people found this review helpful