Green Mountain Power

Green Mountain Power

About this app

The Green Mountain Power app gives our customers all the tools and information needed to manage their account. Take care of essential tasks like making a payment or reporting an outage in just a few taps. View your current balance, outages affecting you, usage, generation, and more.

GMP customers can sign in using their My Account username and password. GMP customers that don’t already have a My Account login can register in the app.

Report and Monitor Outages
- Report outages
- View up-to-the-minute outage information
- Estimated restoration times
- Live outage map of Vermont
- Search towns and see outage status

Bills and Payments
- View your current balance
- Make payments
- Save payment methods
- View current and past bills
- Enroll in a payment plan (for eligible accounts)

Usage and Generation
- A simplified summary lets you monitor your usage in-between bills
- Explore usage in a bar graph, line graph or list
- Get usage data down to the hour
- See average temperature and sun conditions for each day and hour

Account Settings
- Manage your service account and profile settings
- Set a nickname and photo for your service account
- Switch to ebilling
- Update phone numbers and address

Ratings and reviews

Usually smooth and easy. If you need to get outage updates in an area with really minimal cell service, it can be impossible to load. If there were an improvement to be made it would be for the option to click "minimal/text only info" during those moments. Otherwise, it's awesome. Easy to report a problem, easy to see if there's an update, easy to see your usage, easy to pay your bill.

I would have given it a 5 before. Been using this app for a long time. Never had an issue until very recent. Have not been able to get it to load. Unable to use at all. Not able to pay my bill or see my bill. I use the paperless option for billing so a big problem. Also tried paying on website with no success either. Website doesn't take my account number. Cuts off last digit. So not able to pay there either. Frustrating.

This app is so much easier to use than it is to pay your light bill over a phone call or even going to the bank. Plus I could check my payments that I have made in the past, look how much usage we have gone up or down, and make a report of outages. Oh yeah and you can even setup a payment plan if need be. And I also can send Green Mountain Power emails threw this app.

What’s new

Various bug fixes and enhancements.