Here's my issue, why have an app if I have to still have the physical card to reload with cash at the scooters? Some scooters employees seem to be able to reload the app with cash most don't. Stupid app if I must keep my gift card. Please don't tell me I can reload with a credit card, I don't want to do that.
Requires a pin, but never asked me to set one. Now I'm literally locked out from being able to pay with the app
Easy pay, easy reload, simple. A lot of people are complaining about the reward program, but I'm just happy there is one.
I stop at scooters often since its close to my house. I decided to get the app, I spent the money on the gift cards to go with app....over $50 before I decided to quit since it never recorded my purchases on the app. Very disappointed since I would like to earn a free drink every once in a while. Why not ditch the gift card and give people receipts so they can scan receipt and do it that way. Just a thought.
It takes too much money to get a reward and there are never any offers in the offers area.
The rewards program is pretty bad. You have to spend $5 to get 1 "smile" and you need 12 "smiles" to get your free drink. There isn't a way to get credit for drinks purchased outside the app either. I have also experienced getting an email for an upcoming offer in the app, only to find out it didn't appear. :(