5+
Downloads
Content rating
Everyone
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About this app

The RA_ITSM Addon Application transforms IT service delivery at REMAT Advanced by digitizing the entire operational layer.

This centralized workspace provides end-to-end control and real-time visibility, empowering IT teams to plan, execute, and continuously improve services. Key features include:

Live Dashboards: See service requests and compliance status instantly.
Workflow Automation: Ensure fast, intelligent routing of tasks and approvals.
Performance Analytics: Measure efficiency and service quality with hard data.
Full Traceability: Gain transparency across all IT activities and resources.
Feedback Loops: Capturing customer satisfaction for continuous improvement.
Ultimately, the RA_ITSM Addon Application ensures consistent, high-quality IT services by reducing downtime, optimizing resource use, and reinforcing governance standards.
Updated on
Dec 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

What’s new

Fix created an issue bug where it would go all black after creation in some cases.
Fix several issues with Asset fields.
Fix an issue that was causing the asset to not show in details screen.