
Cesar Vazquez
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I can't adjust the motion detection zones. I select the area I want and hit save and back out. when I go back in, it's changed back. 9/22/25 I'm supposed to get an email when my batteries are low. I got nothing. Now, it looks like one of my batteries has been dead for 3 weeks and another is about to die. No email or notification. Pure garbage.
69 people found this review helpful
LOREX TECHNOLOGY INC.
September 10, 2025
Thank you for your feedback. We recommend reaching out to tech support at 1-888-425-6739 for assistance with this.
Thank you,
Lorex Customer Experience Team

Emily Williams
The app works less than 75% of the time. It takes forever for the cameras to load if they load at all. Have the settings set for person detection, yet they pick up everything. Paid a pretty penny for lifetime support, and that was a waste of money. Will never buy these again. Battery life sucks on them. I'm very disappointed with them. They definitely were not worth what they cost.
12 people found this review helpful
LOREX TECHNOLOGY INC.
August 16, 2023
Hello Emily, We apologize for the poor experience you had with our product. Please reach out to our support team at 1(888) 425 6739 for further assistance. Thank you.

Mandi A. Dillon
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Very flawed. Only your clicked on notifications from your pull down bar will show up in notifications in app. You can NOT turn just one cameras flood light on if you turn one on, you turn all on. The PIR/motion detection does not work. A 10lb dog will trigger person detection. If it's a high trafficked area the notifications become useless. If you use motion detection on the lowest setting it will kill your batteries in less than 2 weeks. It's slow loading the app, so you miss live events. Angry
7 people found this review helpful
LOREX TECHNOLOGY INC.
October 7, 2022
Hi Mandi A. Dillon, Thank you for reaching out to us about this issue. At this moment, it sounds like a network connectivity issue. We kindly ask you please contact our techical support team at: 1(888) 425 6739 to gain immediate assistance. We apologize again. Thank you.