Origin Energy Gas Internet LPG

4.1
7.43K reviews
500K+
Downloads
Content rating
Everyone
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About this app

See all your services in our free Origin app! Electricity, solar, natural gas, hot water, broadband and LPG - it’s all here now.

Pay bills with a tap, see when your next bill is due or check how much energy you’re using.

Our usage graphs show your historical and current usage data for electricity, hot water and natural gas.

See the solar you've fed back to the grid, as well as the credits you've earned.

Origin Spike rewards members for completing energy-saving goals during peak power hours. Earn points that can be turned into PayPal cash or gift cards.

Manage your LPG account, order gas bottles for any of your locations, pay invoices and track your deliveries right to your door.

Need some help? Message us! No queuing needed – ask us your question and we’ll send you an alert when we’ve replied.


😃 💬 😕 👍
Got some feedback? We want to hear it!
What features would you like to see? What's working well for you? What could we do better? We're working on improvements all the time - head to the feedback section of the app and have your say.

Just download the Origin app, log in using your Origin My Account details and you’re ready to go…

This version of our app was built for residential customers with electricity, solar, natural gas, LPG, internet or hot water. If that’s you, go ahead and download away.

For business customers, this app doesn’t support you currently, but we’re working on it.

Looking to switch to Origin? Visit originenergy.com.au/plans
Updated on
Oct 31, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
7.1K reviews
Nicole Bell
October 22, 2024
I think it's good, I think it would be handy to have a feature or option to contact the driver. As i actually get my next in line and your gas has been delivered notifications all in one go. it would be good to ask for a heads up when they are 15 mins away as next in line when you are in the city could mean 5 mins but next in line when I love in central Queensland can mean a lot longer. leaving gates open all day isn't always an option. help with this would be fantastic
Did you find this helpful?
Origin Energy
October 22, 2024
Thanks for your honest feedback Nicole! We're glad to hear you're enjoying the app, but we'd love you to send through the feedback on how we can improve it for a better customer experience. Please email us at hello@origin.com.au with the subject header 'App Review,' and we'll be sure to look into this further. Thanks - Rach
Claire Coupland
October 3, 2024
Watch ur account v carefully! They took it upon themselves to move me to a higher, much more expensive tariff without my knowledge! Their excuse was they sent me a letter! I didn't read the letter, didn't reply n didn't ever request a tariff change either, yet they took it upon themselves to upgrade my bill from £26 to £39pm without my request or consent! I don't recommend this company at all 🤦🏼‍♀️🤷🏼‍♀️ Response, I completely stand by my review! Renewing should be that! Not unwanted upgrades
1 person found this review helpful
Did you find this helpful?
Origin Energy
October 2, 2024
Hi Claire. Most of our plans run for 12 months and we send notification when your plan is expiring. If this relates to a tariff change, then notification would be sent (as you've indicated) and customers can contact us to discuss their options. If you require assistance to review your options, please send an email to hello@origin.com.au Thanks - Em
Kate Sirenko
June 4, 2024
I used to love this app as I could see how much electricity I was using each hour of the day. In the last week or so it's changed and no longer shows this, it just shows a graph of daily usage with no way of seeing the actual hourly cost/usage anymore. It was incredibly helpful to be able to view this so I could see for example how much extra it costs to have the aircon on. Now all I can see is that there was an obvious spike in that period with no way to know how much it cost or how much used.
16 people found this review helpful
Did you find this helpful?
Origin Energy
June 4, 2024
Hi Kate. We appreciate you letting us know your view on the recent update as it allows us to provide feedback to our app development team. We know the graph is something they are looking to reintroduce in future releases based on customer feedback. Thank you for taking the time to provide your review - Em

What's new

Our techies have smoothed out some tweaks behind the scenes.

Got ideas for updates? Send us feedback and we’ll see what we can do!

App support

About the developer
ORIGIN ENERGY SERVICES LIMITED
kim.coquia@origin.com.au
'LEVEL' 19 FESTIVAL TOWER STATION ROAD ADELAIDE SA 5000 Australia
+61 421 551 507

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