Oticon Companion

Oticon A/S

About this app

Oticon Companion provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.

The Oticon Companion App is compatible with all Oticon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Oticon Companion, you can:

• Adjust the volume of your hearing aids and various settings (e.g. noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Use SpeechBooster to reduce background noise and enhance speech when you need to focus on conversation.
• Customize your surrounding sounds with the sound equalizer*
• Set and track hearing aid wear-time goals with the HearingFitness™ feature*
• Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth® hearing aids except Oticon Opn™ and Oticon Siya
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as Oticon EduMic or ConnectClip, which can be used both for streaming and as a remote microphone

* This feature is available with Oticon Real™ and Oticon Intent™

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

Ratings and reviews

My hearing aid is brand new and I can't ever seem to get it to connect to the app. Developers, because of this, I'll probably be returning my hearing aid. If I can't connect to the app I can't manually turn the volume down. Why you ask? Because I only wear one hearing aid in my right ear. The right ear turns the volume up, the left is for turning the volume back down. Design flaw by Oticon but the app is crucial for volume control.

App still doesn't work. It still keeps dropping my hearing aids. One time it will do the left and then it will drop the right once the left connects. This App is very aggregating. Update: I'm getting tired of oticon telling us to contact oticon at their email for assistance. This does not help to fix anything. I still have to keep uninstalling this app and reinstalling for my hearing aids almost every day to get this program to operate. I don't have the time or the patience to keep doing this.

I'm using this with Intent 1's and the app is constantly dropping one hearing aid or the other in streaming or fails to connect completely. All-in-all it's a pretty hokey and clunky app. Let's get real, solid, stable and reliable BT has been around for a long long time including with all major brands of hearing aids, the level of instability associated with this app is quite surprising.

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.