Dear Customer,
We understand your concern, but we responded to your support ticket within 5 minutes, addressing your issue promptly.
You purchased a one-time number and are now attempting to reclaim it after 3 months, which is not permitted under our policy.
Proofs of our Responses:
https://prnt.sc/8Gm6t_nqt7H6
https://prnt.sc/k1AW1MEYp3j-