Gus
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First, it's a great affordable service. It requires a short walk for the pick-up or drop off point. The issues remain with spotty pick-up/drop off times and if you don't schedule ahead of time you're likely SOL if you need a ride now. The live tracker won't update the van's position sometimes making it a mad dash so you don't get left behind. Even moreso now that the van will only wait 10 seconds before it cancels the ride. Last, the ride can be long depending on the route it's been given.
29 people found this review helpful
Morgan Hunlen (She/Her)
If you need to use it, Metro micro is a pretty good experience. 9 times out of 10, drivers come on time, trips are quick, and I can get to where I need to go. The fact that you can only get dropped off at a bus stop is a little bit of a limit, but intense communities, it's not that much of a problem. I wish the app notified you in the driver was clothes, but it's a good way to get around. Especially if you're going to the airport (if you know you know)
2 people found this review helpful
P K
This service is a lifesaver as a person who can't yet drive, especially with living 30 minutes walk from the closest bus stop. Every driver I've had has been polite, and maybe it's just because it's a big van, but I've never felt as safe in a standard rideshare. App can crash on start-up, and the interface is a little confusing at first. It would be nice to be able to change a ride, rather than have to book a whole new one, especially if it's a ride made days in advance.
4 people found this review helpful