Serraview Engage

Serraview

About this app

Empower your teams to collaborate safely and stay agile with Engage, Serraview’s leading back-to-work application. Engage is a comprehensive set of smart, mobile tools that enable employees to easily locate and reserve available desks, rooms, or other workplace resources while providing corporate directories, maps, and other services to make getting back-to-work safer and simpler.

Ratings and reviews

Looks flash but is not intuitive. Really poor UI design which makes booking a room way more difficult than to should be. Also bug out when using the map making it hard to zoom in/out, and loses the background image of the actual map randomly. Also logs me out all the time. I've had to set it up 3 times now and I'm not sure why. Hope the organisation I work for isn't paying money for this...

Horribly over-complicated user interface. Extremely unintuitive. For example, why do I need to re-select a date when a date is already shown at the top of the screen, thereby implying that a date is already selected? What about offering a simple, logical sequence of steps? After all, I'm only trying to select an available desk on a particular day. It should not be this difficult and clunky. Having an app that "looks nice" is no good when the actual experience of using it is awful.

Extremely user unfriendly. Multiple redundant clicks/selections required. Error messages are not clear on what needs to be selected (e.g. a red cross or highlight could indicate missing info). It's difficult to book the desk you want from the map. It's difficult to work out which day/s you are booking for (would be much easier if a calendar displayed for you to select a date). Ultimately very difficult and annoying to use.

What's new

This version of Engage resolves and improves several items impacting the user experience.