OURCU MOBILE BANKING

Ourcu

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About this app

Our brand new Mobile Application provides access to all of the features you're accustomed to from online banking, in a new UI including:

View account balances and transaction histories

View account settings

Transfer funds between accounts

Create new stop payments, as well as view existing ones

Access the secure messaging center to communicate with your Credit Union

Access to Bill Pay

Remote Check Deposits

Ratings and reviews

My purchases do not update in real time in my mobile banking. It's very frustrating because I can make 2-3 purchases in one day and they don't even show up for another 24-48 hours. They don't appear as pending transactions and my balance/available balance doesn't update to reflect the money I have spent. The old app had nothing wrong with it, was much simpler and effective. Don't fix something that doesn't need fixing.

Some features don't work, like the one at the very top, tap for account balance, but customer service that backs up the app is world class (meaning Brooke in your call center - world class, especially for this, the Portland branch). I don't like that I am often asked for an OTP one time passcode when something updates on your end. One time would suggest, um, one time.

No longer seems to show pending transactions. Has bugs in the system obviously because yesterday I deposited a check in the bank and its showing as a negitive not a positive transaction but balance is right. And 24 hours after a credit card purchase, the purchase is not shown on app

What’s new

Minor enhancements and bug fixes.