South Western Railway

South Western Railway

About this app

Use the South Western Railway app to plan your next journey and book train tickets with ease. Whether it’s the daily commute or a weekend trip, we’ll help you get from A to B with live travel updates, train times and onward options.

Key Features:

Book Train Tickets
• Purchase train tickets across all networks to anywhere in Great Britain.
• Save up to 50% with advance train tickets
• No booking fees
• Price promise - if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference
• Get rewarded for every ticket with SWR Rewards
• In a rush? Add tickets direct your wallet
• Load train tickets direct from the app to SWR Touch smartcards

Check Live Train Times Across Great Britain
• View departure and arrival times for all National Rail services
• Check live train times, locations and where to be with platform details
• Save your frequent journeys for ease of checking again later

Live Information
• Check facilities and see how busy your train is - live
• Live car parking information - check how many free spaces are at our stations*

Change Of Plan, Or Need A Refund?
• Plans changed? You can now change your date and time if you have an eTicket
• Refund your ticket in the app**

Download now and plan your next train journey!
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Information to note:
You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.
* This is available for 79 of our key stations.
** This includes eTickets.

Got a question? Here’s our FAQs:
https://www.southwesternrailway.com/contact-and-help/faqs

Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help

You can also tweet us at: https://twitter.com/SW_Help

Ratings and reviews

This App as their Touch2Go card are absolutely USELESS!!! I apply for the card at a Station. IMPOSSIBLE to register it in the APP! The App itself is USELESS! Tickets bought in the App only show in the Card 48HOURS LATER! Refunds cannot be applied from the App. The Fingerprint ID cannot be used as the keyboard is hiding it and when trying to put the fingerprint, only presses the keys of the keyboard. Mainly it is a collection of links to their website and you will have to log in AGAIN every time

It's a joke: Upon every action, the app shows that it's working best in the UK. But I am in the UK, only roaming from the EU. In the hotel Wifi, it works. That's not how the internet works, obviously the only problem here is a bad programmer.

I travel on many rail networks. SWR, my local network, is superior. It is not perfect hence 4 star not 5, but staff are always helpful and friendly, and trains mostly run to time with no overcrowding. I love that London to Portsmouth trains now stop at my station Fleet. I also like the rolling stock, more comfy than some other networks. One significant criticism is the lack of device chargers on some trains, e.g. Basingstoke (and presumably London) to Salisbury/Exeter. Get with the modern era!

What's new

Bug fixes and improvements