Will make it impossibly difficult to retreive your upcoming tickets if you switched phones. Their guide in the app does not work for the app, instead you need a laptop to move ticketa in the single most unintuitive, Brexit-like backwards way I have ever seen in my life.
Very Helpful but go to website if you have issue C.Service is excellent
Can no longer view seat reservation as the view disappears off the side of the screen.
Rubbish when needed. I am at an unmanned station with no ticket office or machine. Only option I get is for ticket pick up at station. Which has to be the one I want to go to. On a replacement bus service for 5 months and I can't get a ticket to get on. I now have to drive to a manned office to purchase ticket. Web version is so sporadic I've given up as I can't risk it. It's travel roulette, will I or won't i get a mobile ticket. WHO KNOWS.
Suddenly updated to station codes instead of station names! I don't know station codes! Where do I look that up? Highly inconvenient. Says there are no ticket machines where I live even though I KNOW there is not 1 but 5 ticket machines! 0 stars is what it deserves. Uninstalled.
Since two updates ago, train time results *always* show most recently departed trains! Used to be fine. Now always have to go forwards from initial result page to find *next* departing trains. Impossible to find a contact email/phone for Trainline to give them this feedback.
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