Jean-Paul Mugrditchian
Love the store, not happy with the app though. As others have mentioned, there's a big that prevents things from being added to the cart. I have this issue intermittently and usually when I reinstall it (on a Pixel 1 XL), it works for one or two orders and then stops. My partner has the app on her iPhone 11 and has had no issues with it though.
1 person found this review helpful
Sara Burke
Garbage buggy app. I want to support Equator, but definitely not these developers. When I try to make an order: "item has been added to your cart" "there are no items in your cart" Rinse, repeat. I tried to uninstall and reinstall a couple of times, which did nothing. I did notice that all of the data does not get deleted on uninstall. I did not have to login in after reinstalling. Very sloppy and possibly a security issue. Orders hang in "preparing" status long after they're ready.
7 people found this review helpful
Mikol Graves
- Flag inappropriate
- Show review history
Too many steps to use. Edit: The developers reached out to me to understand “what I’m referring to.” I provided them with a breakdown of the ludicrous number of steps (a dozen or more) and “required” information (email address, phone number, location, credit card, first and last name). It reminded me how much of a PITA this app is to use the first time—it’s more than likely fine after all of the setup hurdles have been cleared. But if you think you’re going to download this app to casually order coffee, you’re in for an unpleasant surprise.
Hi Mikol, thank you for taking the time to write to us! We would love to hear more about your experience. Could you please write to us at equatorcoffees@thanx.com giving us a bit more information about what you referring to, so we can help! Thank you!