
287christy
Great app, makes shopping easier. Has it's random glitches ever so often but overall an easy app. Atm I'm experiencing an issue with the "helpful" thumbs up button for review comments, to show you found a review helpful. It only lets you click on one 1 per an item page, in the past you could select as many comments as you like. Now when I click on more than one nothing happens (the thumb icon doesn't fill in and add to the count that you liked that review). Samsung S23+
5 people found this review helpful
Torrid LLC
September 19, 2025
We apologize for your bad experience. Could you please update the application. The older version has some issues that we have fixed. If you still face any issues, please contact us at TDMobileAppIssues@torrid.com. Thank you!

Mykia Atchley
The music is so unnecessary. It can't be stopped unless you leave the page, and sometimes it still keeps playing. It plays over anything you might be playing in the background. I'm not sure who's idea it was, but it was definitely a terrible one. I should not have to mute my phone just to browse a clothing app. The app is pretty easy to use but can be glitchy at times, but with the new update and music playing I'm good on using it.
4 people found this review helpful
Torrid LLC
October 2, 2025
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.

Amy T. Smith
The app is pretty good, but the music is so loud and unnecessary. There should be a place to adjust the app settings, where you can disable music/sound effects and put it in dark mode, for example. Being able to move things from your cart to the wishlist or a save-for-later section, as someone else suggested, would be great, too. (But you can't do that on the Torrid website, either, which should also be fixed, in my opinion.) If these things were fixed, I'd definitely re-consider my rating.
2 people found this review helpful
Torrid LLC
October 7, 2025
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.