Michaels Stores

- October 19, 2017

Everyone

Lifestyle

( 23,828)

Description

MAKE CREATIVITY HAPPEN

FIND EVERYTHING YOU NEED
Locate the closest Michaels store.
Find items in the store using the new Product Locator, a major time-saver!
Check the availability and prices for products wherever you are.
Save your favorite project ideas and products to a Shopping List.

SAVE MORE
See the weekly ad (woohoo, savings!) and get coupons for your local store.
Check out faster by scanning your coupons in the app.

GET INSPIRED
Access hundreds of project ideas and everything you need to make them.
Browse upcoming events, like Saturday Kids’ Club and fun-for-the-family MAKEbreaks.

JOIN REWARDS & GET FREE PERKS
Sign up in the app for Michaels Rewards, our FREE perks program! Members get receipt-free returns, exclusive offers, event invites, early sales alerts and more. Sorry, Canada, Michaels Rewards is only available in the US.

Michaels is the largest arts and crafts retailer in North America with stores across 49 states and Canada. We make creativity happen for kids and adults from beginner to expert across the following product categories. Plus all stores provide Custom Framing and Floral Design Services.

Art Supplies
Baking & Party
Beads & Jewelry
Canvas
Crafts & Hobbies
Floral & Decor
Frames
Kids
Knitting & Crochet
Papercraft
Sewing & Fabric
Tech + DIY
Wedding

Reviews

3.8

23,828 total

5 12,159

4 4,619

3 1,815

2 1,217

1 4,018

Karen Richardson

App is too snoopy! There's no possible reason why it should require Bluetooth to be turned on to read for sales and coupons.

Patty Jackson

What's the point of an app if you can't even buy from the app? So I am supposed to take my time looking through all of you products on the app then go to the store and do the same? Please make this a "shopping at home" app or this is completely useless to me

Rei Whammy

Way to be super intrusive. You already ask for too many permissions in the first place, wanting my location, my call information, access to my camera and bluetooth devices. Now in the new update, you want access to any wearable trackers paired to my phone? Why the hell do you want access to that? You know who doesn't ask for all these permissions? Hobby Lobby and Joann.

Steve Mullins

Very, very intrusive with additional permissions the app is now requesting. A quick way to direct customers to other businesses. Have resorted to blocking the permissions by way of Android controls. Thinking better to visit other businesses though.

Darryl Yee

Why does this app need access to my phone's body sensors?! Why does it need to control Bluetooth? It runs in the background at startup and has access to so many permissions it seems like it's spying on me. No coupon is worth that. I will just install it before I checkout then uninstall as soon as I leave the store.

sri christinanda

Doesn't work and too many unnecessary permissions.

User reviews

Karen Richardson October 19, 2017

App is too snoopy! There's no possible reason why it should require Bluetooth to be turned on to read for sales and coupons.

Michaels Stores, Inc. October 20, 2017

Karen, we us Bluetooth technology to share store-specific information, such as product finding in store and specials. You can still access the sales and coupons without authorizing Bluetooth. - Anne

Patty Jackson October 19, 2017

Michaels Stores, Inc. October 20, 2017

Hi Patty, are you located in Canada? If so, we hear you! Our developers are working on this feature for our Canadian customers for a future release. - Anne

Rei Whammy October 18, 2017

Michaels Stores, Inc. October 19, 2017

Rei, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Thank you for letting us know! - Anne

Steve Mullins October 18, 2017

Michaels Stores, Inc. October 19, 2017

Steve, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Thank you for letting us know! - Anne

Darryl Yee October 18, 2017

Michaels Stores, Inc. October 19, 2017

Darryl, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Thank you for letting us know! - Anne

sri christinanda October 18, 2017

Doesn't work and too many unnecessary permissions.

Michaels Stores, Inc. October 19, 2017

Sri, oh no, we hate that the app isn't working for you. Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

Wren Geurin October 18, 2017

Can't even get it to open. Immediately crashes.

Michaels Stores, Inc. October 19, 2017

Wren, yikes! Crashes are never good! Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

Kim P October 17, 2017

I need someone to explain why this app needs access to my heart rate monitor???

Michaels Stores, Inc. October 19, 2017

Kim, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Please give us another chance! – Anne

Monalisa V. Quinto October 20, 2017

Love love love Michaels! Oh and coupons too! Its big savings

Michaels Stores, Inc. October 20, 2017

Thanks for the ❤️❤️❤️ Monalisa! Glad you are able to save $$$! - Anne

Carolyn Henry October 18, 2017

I absolutely love Michael's.

Michaels Stores, Inc. October 19, 2017

Carolyn, thanks for the ❤️❤️❤️!

Samantha B October 17, 2017

Please tell me why the latest update is asking for my Bluetooth and sensor data? What exactly is the app going to do with my heart rate data? When you take out those permissions, I'll think about updating the app! It didn't need them before, why would it need them now? Another app trying to be big brother!

Michaels Stores, Inc. October 19, 2017

Samantha, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Please give us another chance! – Anne

Eric Garbos October 19, 2017

EDIT: fix is pending thanks to quick response from vendor. Will update review and rating once the inappropriate permissions are removed. :) OP: Requires access to Bluetooth and personal fitness device data??? Are you kidding me?! Absolutely no reason for such access for this kind of app! Will not upgrade and will leave rating at 1 star until this is removed!

Michaels Stores, Inc. October 19, 2017

Eric, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Please give us another chance! - Anne

gitwut September 4, 2017

This looks very poor on my Galaxy Tab. The bottom of almost every graphic is cropped so that all I can see is how many days are left and the % off--can't see what type items or the conditions. I can see everything just fine through email or the browser. This is why I hate, hate, hate "APPS".

Jennifer Gaytan October 19, 2017

I don't like the new app permission. Why do you need access to my heart rate monitor. Seems pushy! Plus, why would I need a login. I'd rather go to Joann's Fabric. Edit: I'll update when the settings are fixed. I'm still not sure why I'd need a sign on. Could you please explain your reasons there? Thank you.

Michaels Stores, Inc. October 19, 2017

Jennifer, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Please give us another chance! – Anne

Amery S September 16, 2017

This App is not worth the frustration! Slower, and more useless than the website. It is also causing my phone to randomly freeze up. Uninstalling... Along with my interest in bothering to shop at this store; with ridiculous pricing where selection isn't anything extraordinary.

Patricia C September 8, 2017

This sucks for Canadians. You took away air.miles and now we dont get micheals rewards either? Why would i want go create an account so you can track me? I wish Canada would get another big craft store to give you competitolion and make you treat us as well as you do the americans.

Jeremiah Haremza September 15, 2017

App crashes immediately after opening. Does not have the option to send crash report. Contacted support. They asked me for a lot of detailed information and all they came up with was uninstall / reinstall. Of course I had already tried that. It didn't fix anything before & when I tried it again at support's request it didn't work either.

Michaels Stores, Inc. September 15, 2017

Oh no, Jeremiah! Crashes are never good! Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

Ira Goldstein October 2, 2017

was it to require a "unique login?" I've never seen any other retailer's app do this. I came to leave a bad review because it wouldn't take my login, and that is the only reason I found that the "new" app requires its own login. My apps update themselves so how was I to know? Way to go dumbies, look at the reviews here to see how many people you have ticked off! Update -8/7/17 New version refuses to load. Had to go in via mobile website today. Progress??? Update 10/2/17 New phone, running Nougat. Won't load.

Michaels Stores, Inc. October 4, 2017

Oh no, Ira, we hate that you are having these issues. Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

Andrea Bellew October 17, 2017

This app is great for keeping the latest coupon handy. I enjoy that. Unfortunately, the permissions got far too intrusive. Michael's does not need access to my heart rate via my fitness tracker. Mind your own business, Michael's.

Michaels Stores, Inc. October 19, 2017

Andrea, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Please give us another chance!

Heidi Mayhall September 11, 2017

Horrible!!! Why even have an app with inventory if you cant control it?! Every store I've been in, inventory is incorrect... I've been trying to avoid paying $6-9 shipping on a $10 product that takes 5-7 days to ship.....its been 4 weeks; everytime your store associate says its on order even though the app says its available, then it never comes in. 3 stores all the same story! BTW....stock your shelves Brea CA... everything in HTV is consistently empty yet I can see product on the overhead shelves!

Michaels Stores, Inc. September 15, 2017

Yikes, Heidi, we hate to hear this. We'd love to be able to assist you with finding the products you want. Please contact us at custhelp@michaels.com or 800.642.4235 so we can help - Anne

Celina Knott September 29, 2017

Doesn't let me choose a home store and when I type in my postal code it prompts me for a zip code. This inability to select a store renders the app completely useless. I cannot save coupons, or look at sales.

Michaels Stores, Inc. October 2, 2017

Hey Celina, we can help you find those Canadian stores! In the (MORE menu ➡️Settings) in the Settings menu, simply choose the English Canadian version and you'll be able to locate your Canadian postal code for your location. - Anne

Megan Fisher October 18, 2017

Too many intrusive permissions now. I get why you need Bluetooth but that's also a means that you can push ads directly to my phone while I'm in the store. Not cool man.

Michaels Stores, Inc. October 19, 2017

Megan, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Please give us another chance! - Anne

Fredricka James October 8, 2017

Good but not great. I like the app but I don't love the app. It asks for way too many unnecessary permissions. I would like it to be able to delete one thing at a time off your list. It seems that the only option is to delete all. It would be great if it showed all the classes that are offered for the month. I haven't had any problems with it since I downloaded it. All in all it an pretty good app. Its not complicated at all.

Michaels Stores, Inc. October 11, 2017

Hey Fredricka, thanks so much for your input, our developers are always looking for ways to improve the app for our customers. We will share your suggestions with them. Happy shopping! - Anne

Sabine Curter October 17, 2017

The new permissions are ridiculous. No, you can't track my heart rate. No, I won't give you control of my Bluetooth devices. Uninstalling. Let me know if you come to your senses.

Michaels Stores, Inc. October 19, 2017

Sabine, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Thank you for letting us know! - Anne

Daniel Mack October 17, 2017

It I can't find my store, and it won't let me use it if i don't set my store *Edit* changed the settings to Canada. It wasn't really intuitive to find this setting, especially since the finder would still display a Canadian map. Also, the app is sluggish

Michaels Stores, Inc. October 16, 2017

Oh no, Daniel! That's not good. Are you located in Canada? If so, we can help you find your store. In the (MORE menu ➡️Settings) in the Settings menu, simply choose the English Canadian version and you'll be able to set up using your postal code and access for Canada. - Anne

Monica Young October 18, 2017

Permissions list is beyond ridiculous. Why do you think you need access to Bluetooth connections and activity data including heart rate?!? No thanks!

Michaels Stores, Inc. October 19, 2017

Monica, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Please give us another chance! – Anne

Rachelle Jayne Ramirez September 1, 2017

It use to work on my phone, now it just closes as soon as I try to open it. Please fix it, or someone please tell me how to fix it, I've already restarted my phone and uninstalled and reinstalled the app twice.

Lisa Wyman October 18, 2017

I keep skipping the latest update because of all the intrusive permissions. I haven't deleted yet, but am seriously considering it.

Michaels Stores, Inc. October 19, 2017

Lisa, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Thank you for letting us know! – Anne

Deanna-Lyn Jennings October 8, 2017

I've just done the update and it won't recognize my account or send me anything to update my password. I tried to sign up for a new account and it will not allow an actual postal code to be put in the zip/postal code location, even when I tried copy and pasting. It will only allow numbers in that space. This app has been very frustrating since it was updated the other year to not include Canadian accounts and when it seems like maybe you have fixed this it turns out you have not. I spend thousands of dollars at your store every year, I would like an app that works properly for me.

Michaels Stores, Inc. October 9, 2017

Oh no, Deanna-Lyn! We hate that you're having trouble and we can help you make the app work! In the (MORE menu ➡️Settings) in the Settings menu, simply choose the English Canadian version and you'll be able to locate your Canadian postal code for your location. - Anne

Ariba Lakhani September 12, 2017

Good app. But crazy how Michael's rips everyone off... Prices are so spiked, anyone who shops there without sale or coupons is losing tons of money. Also, the app... Once you open up a handle, the brightness goes up. Kinda annoying

Michaels Stores, Inc. September 15, 2017

Ariba, glad you like the app! The brightness feature is to make the barcode on the coupon easier to scan by the cashier. Good news, this feature is being adjusted on our update to only function in stores. - Anne

Steve Taylor October 7, 2017

Does not work on Note 5. Just shows white banner at top of screen with Michaels on it, and rest of screen is black.

Michaels Stores, Inc. October 11, 2017

Oh no, Steve, that's not how it supposed to work! We'd love to help you get the app working on your phone. Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

Kimberly Dickson October 18, 2017

I have been very pleased with the app until the most recent update. I don't understand why you need all the access to my Bluetooth? I will not be updating for that reason.

Michaels Stores, Inc. October 19, 2017

Kimberly, you're right, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information & use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working w/our development team to remove sensor permission request. Please give us another chance! -Anne

Dax Gold September 10, 2017

This is a HUGE improvement from the old one! Love it where I can find items in the store, the shopping lists and my rewards and coupons all in one shot. Thank you!

Michaels Stores, Inc. September 11, 2017

❤️❤️❤️ Dax! We love that the app is making it easier for you! Happy shopping! - Anne

Philip Wright October 18, 2017

Why does the app want to read my heart rate? That's intrusive. I won't update.

Michaels Stores, Inc. October 19, 2017

Philip, sorry for the confusion. We're not capturing any device information. We recently updated our app to share store-specific information and use Bluetooth technology which is why we ask for permission to access Bluetooth. We're working with our development team to remove the sensor permission request. Thank you for letting us know! - Anne

KayK Rutledge September 22, 2017

Can't sign up for Rewards. It says my email and phone # can't be verified. My main reason for needing the app. Haven't found anything else beneficial

Michaels Stores, Inc. September 26, 2017

Oh no, that's not good, KayK. We'd love to help - please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

September 9, 2017

This app needs to much personal info in order to download. Why do you need to know device ID, my active calls and remote number connected by call?

Raquelle Lange October 7, 2017

This app is ridiculously slow. It never allows me to log in either which is very frustrating since I want to keep track of my rewards points. I'll enter my email/password and it says it's wrong (I know it's right), I'll go to "Sign Up" but I can't because it says my email is already registered... Then I try the "Forgot Password" button and I enter my email and it says the password reset email has been sent but it never enters my inbox. I've done it five times and refreshed and still nothing. Yet the app claims my email is registered. Hmmm...

Michaels Stores, Inc. October 9, 2017

What a bummer, Raquelle! We know how frustrating this is and would love to help. Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

Sarcasm Is My First Language October 5, 2017

I couldn't make an account. I live in Canada so a lot of the things I was supposed to fill in didn't apply to me. First of, Canadians don't have ZIP codes, we have postal codes. Second of all, we don't live in states, we live in provinces. Last but not least, when I typed my adress in ti search for stores, it said that it didn't exist. Please make this more unuversal.

Michaels Stores, Inc. October 9, 2017

What a bummer! We can help you make the app work! In the (MORE menu ➡️Settings) in the Settings menu, simply choose the English Canadian version and you'll be able to locate your Canadian postal code for your location. - Anne

Angelica Jacobs October 17, 2017

Canadians gotta change the settings to Canada English or Canada french otherwise the app won't work. Wish they'd put prices for the products tho. The project tab has definitely improved

Michaels Stores, Inc. October 17, 2017

Hey Angelica, good news, the app is available for Canada as well! In the (MORE menu ➡️Settings) in the Settings menu, simply choose the English Canadian version and you'll be able to set up using your postal code and access for Canada. - Anne

Ace And Fluid October 10, 2017

Loved this app before the newest update. Signing in was easy, getting coupons was easy. Now it won't let me sign in, it won't send me my password when I choose "forgot password" and it won't let me choose a store for coupons. I prefer the older layout and the older system.

Michaels Stores, Inc. October 11, 2017

Yikes, Ace! We hate that you're having difficulty with the app. We'd love to help you get the app working on your phone. Please contact us at custhelp@michaels.com or 800.642.4235 & we'll assist with troubleshooting. - Anne

What's New

Now you can get notified about sales, new projects and exciting offers (powered by Bluetooth) + use touch ID to make making easier! Save, shop & MAKE when you download our new & improved app. Enjoy in-store maps that guide you right to the product you’re looking for, easily find money saving coupons or check availability and prices for products wherever you are. You can even create your own shopping list, discover new trends, and find how-to project ideas and more. MAKE Creativity Happen!